Course Category: Soft Skills
Course Duration: 1 Day
Hours: 7 Contact Hours

Course Overview

Do leaders unconsciously provide mentorship only to those who look like them? Or when looking for new talent, what do the phrases “not a good fit” with the organization’s culture really mean? Or while assigning projects, do managers prefer team members who come from the same background as them? Believing male employees are better at physical work, assuming individuals have a particular skill because of their race, or judging an applicant because of her last name are common examples of how unconscious biases can affect decisions and workplace culture.

When business decisions are influenced by unconscious bias, it can have a major impact on the diversity and culture of an organization. If left unchecked, unconscious biases and stereotypes can create an unhealthy work environment, lead to discriminatory behaviour and drain productivity.

Every human being, including every employee at every company has biases. Having an unconscious bias does not make us bad, it just makes us human. Unconscious bias training is a positive step to help organizations recognize and address hidden biases that can influence workplace decisions.

As part of a holistic approach to preventing discrimination and harassment, unconscious bias training can encourage individuals to understand and manage their hidden biases and assumptions and create a more positive, diverse workplace.

Course Objective

The goal of the workshop is to provide an understanding of how unconscious biases are formed and the impact these biases can have on our decision making and leadership. The training will focus on developing new skills and habits which will reduce the unconscious biases and develop organizational strategies to arrest the impact of unconscious bias.

Course Methodology

The course is a highly interactive. All topics will be covered by way of case studies, videos, exercises, role plays etc. The aim is to convert knowledge into practical skills and to practice these skills during the session itself.

Learning Outcome

At the end of the workshop participants will:

  • Understand how unconscious biases are formed
  • Identify different types of unconscious biases
  • Identify the impact of unconscious biases
  • Understand micro inequities
  • Identify and use strategies for reducing unconscious biases

Course Content

  • Introduction and context building
  • Understand how unconscious biases are formed
    • Types of brain
    • Primal psychological fight and flight responses
    • Illusions and developing patterns
  • Types of unconscious biases
    • Affinity bias
    • Beauty bias
    • Gender bias
    • Halo effect
    • Contrast effect
    • Horns effect
  • Stereotyping and its effect
  • Impact of unconscious biases
    • On self
    • On Organisations
    • On other people

Program Outline & Topics

  • Creation of in-groups and out-groups and their impact on organisations
  • Micro inequities
    • What are they?
    • How they are formed?
    • How do they lead to unconscious biases?
  • Impact of unconscious biases on trust and inclusivity
  • Behaviours that can reduce unconscious biases
  • Skills and habits promoting reduction in unconscious biases
  • Institutional strategies that can prove helpful
  • Action plan

Processworks Sdn Bhd
MyCOID: 659359-X
HRD Corp registered training provider

Course Category: Soft Skills
Course Duration: 1 Day
Hours: 7 Contact Hours