Course Category: Soft Skills
Course Duration: 2 Days
Hours: 14 Contact Hours
Select your country to access the registration page
Singapore
Duration: 2 Day
Timing: 9 AM to 5 PM Singapore Time
Malaysia
Duration: 2 Day
Timing: 9 AM to 5 PM Malaysia Time
Philippines
Duration: 2 Day
Timing: 9 AM to 5 PM Philippine Time
Australia
Duration: 2 Day
Timing: 11AM to 7PM AEST
New Zealand
Duration: 2 Day
Timing: 1PM to 9PM NZDT
All other locations
Duration: 2 Day
Timing: Timing: 9 AM to 5 PM Philippines/Singapore/Hong Kong Time
Course Overview
“The definitive certification for professionals dealing with organizational change, transition and transformation.”
APMG Change Management Foundation course, developed in partnership with the Change Management Institute, is designed to help organizations and their people manage the impact of change. They provide techniques to effectively plan and implement successful transformation initiatives. By effectively managing change, organizations enhance their performance and achieve their goals.
Understanding the impact of change is crucial to its management. Change can create either positive or negative outcomes. It can lead to increased productivity, improved morale and new opportunities, or it can cause stress, anxiety, and resistance.
APMG Change Management foundation and practitioner training explores how change affects, and is affected by, individuals, teams, change leaders, and organizations.
Techniques and tools discussed in the course, such as how to lead change and involve those impacted by it, and effective communication strategies, can help organizations manage change and reap the benefits.
Course Objective
APMG-accredited Change Management courses equip individuals with the knowledge, proven methods and techniques to:
- Unlock resistance to change.
- Provide effective support and motivation to individuals and teams to embrace change.
- Draw from a range of professional approaches to implement change smoothly and effectively.
- Identify and engage with key stakeholders throughout the change process to gain support.
- Speed up the implementation of change programs.
- Highlight their contribution as change professionals to initiatives.
Who Should Attend?
There are no pre-requisites for the foundation level of APMG International Change Management™ course. The qualification is aimed at anyone involved in change at any level within an organization. Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation. Team members involved in organizational change, transition or transformation projects.
Learner Outcome
- Structured approaches you can use to shape a change initiative.
- How to ‘read’ the organizational context for change.
- Sources of resistance to change and ways to work effectively with these.
- Factors affecting people’s motivation during changes and how to encourage support for change initiatives.
- How teams can facilitate successful organizational change and how line leaders, sponsors, change managers and change agents can best work together.
- How to identify stakeholders and engage effectively with them.
- Essential communication principles to support change initiatives.
- Ways to assess change impacts across the organization.
- How to select and effectively utilize key metrics for evaluating change.
- Continuous change management cycle
- Introduction to agile in the context of change
- Introduction to co-design of change
- Introduction to ADKAR
- Leadership and psychological safety in change
- Managing benefits of change
Course Coverage
Organisational Context and Awareness section
Scene setting
- Change management and benefits
- Levels of adoption (Kelman)
- Cynefin model – simple or chaotic change
- Planned and emergent change
- Systems thinking
- Organisational culture
- Force-field analysis.
Structuring approach to change
- Co-design
- ADKAR
- Evolving the n-step process
- Delivery strategy and change management
- Agile practices
- Continuous change management cycle
- Change managers and agile practices Change strategy.
People and Change
Human responses to change
- People are all different (Myers Briggs)
- Intro to neuroscience and change
- Change curve
- Leading the change journey.
Human motivations / drives
- Reward and punishment
- Positive psychology and resilience
- Change formula
- Survival and learning anxieties.
Learning and change
- Competence and learning
- Learning process and individual preferences, learning dip.
Change Leadership and Teams
Leadership through change
- Key roles in change process
- Role of change sponsor
- Change agent’s role and personal influence
- Role of local leadership in change
- Leadership and psychological safety in change
- Leadership shaping organizational culture.
Teams and change
- Team structures and change
- How teams develop (Tuckman)
- Assessing and growing team effectiveness (Lencioni)
- Harvesting the value of team diversity.
Stakeholder Engagement and Communication
Stakeholder engagement
- Stakeholder definition and identification
- Stakeholder analysis
- Stakeholder levels of power and stakeholder mapping
- Building engagement
- Planning stakeholder engagement
Work of the Change Manager
Assessing impact / severity
Exam Format
The APMG International Change Management™ Foundation exam consists of
- 50 multiple choice questions, split across four sections.
- 25 marks are required to pass (out of 50,) a 50% pass mark.
- The exam is closed book and lasts 40 minutes. It is taken online via web proctor.
The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative. Also, the Foundation certification is a prerequisite for the Practitioner certification.
This course is delivered in partnership with ProjectingIT which is an Accredited Training Organization (ATO) of APMG International for the Change Management Foundation Course.
