Course Category: Agile Methods
Course Duration: 3 Days
Hours: 28 Contact Hours

Course Overview

Jira & Confluence tools are issue tracking and a collaboration platform commonly used for Agile projects.

This three-day workshop focuses on Software Management in terms of planning, tracking and releasing software including organizing & creating documents, and communicate within team for success.

Participants would learn how Jira and Confluence are structured with hands-on usage for common use cases with focus on both ‘what’ and ‘why’.  The course includes demos and hands-on and the participants will learn to use the tools effectively on a day to day basis.

Course Participants will be introduced to Scrum and how these tools are mapped to the Scrum methodology.


Participants are expected to be software professionals who aspire to use Jira and Confluence to efficiently conduct their business.


Participants must have reasonable experience with SDLC with issue and documentation management.

Laptop Requirement

The course participants are expected to bring to the class laptop with access to community (or higher) edition of Jira and Confluence

Course Outline


  • Introduction
  • Installation
  • Capabalities
  • User Inteface
  • Project and Task
  • User and Permission
  • Group and Role
  • Issue and Details
  • Workflow and Lifecycle
  • Transition and Schemes
  • Fields and Screens
  • Monitor issues
  • Multiple projects
  • Search
  • Priority
  • Assignees
  • Categories
  • Bulk changes
  • Versioning
  • Dashboard
  • User Communication
  • Reports
  • Configuration and Preferences
  • Jira and Confluence
  • Mapping Jira
  • Intro to Scrum
  • Mapping scrum
  • Core and Service Desk
  • Tips and Best Practices

Course Outline


  • Spaces
  • Pages
  • Blog
  • Files
  • Macros
  • Profile
  • Settings
  • Collaboration
  • Search and Index
  • Logs
  • Permissions
  • Integration
  • Gadgets
  • Typical use cases
    • Technical docs
    • Knowledge base
    • Intranet
    • Agile Team

Course Category: Agile Methods
Course Duration: 3 Days
Hours: 28 Contact Hours