Course Category: Business Analysis
Course Duration: 3 Days
Hours: 21 PD Hours / CDUs (Professional Development Hours / Capability Development Units)

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Available Funding Support
Malaysia Only
This course is HRDF SBL & HRDF SBL Khas Approved

Background and Objectives

This 3 day course is designed to provide an in-depth analysis of the Business Analysis Body of Knowledge (BABOK), Version 3.0. BABOK is commonly referred to as the BABOK Guide and is published by International Institute of Business Analysis (IIBA).

The BABOK is the collection of knowledge, activities, methodologies and practices in the Business Analysis (BA) discipline. BABOK offers comprehensive advice to Business and Systems Analysts on the critical skills and the proficiencies that are required for the Business Analysis profession. The BABOK Guide also serves as a reference guide for professional knowledge relating to business analysis and is the default syllabus for the ECBA certification.

Upon completion of this course, participants would be able to:

  • Gain a good understanding of the principles and activities described in the six knowledge areas of BABOK
  • Understand the definition and terminology specified in the BABOK
  • Apply techniques specified in the BABOK
  • Take the ECBA examination subject to fulfilment of the eligibility criteria.
  • Processworks is an Endorsed Education Provider (EEP) of IIBA. This course is endorsed by IIBA and earns the attendees 21 Professional Development Hours.

What is the ECBA Certification?

The Entry Certificate in Business Analysis (ECBA) credential is for the business analysis professional new to the area. This certification is an introductory certification which serves as the foundation for understanding the BABOK Guide.

What is International Institute of Business Analysis (IIBA)?

IIBA is the independent non-profit professional association for the growing field of business analysis. IIBAs goal is to create greater awareness of the BA profession and recognition of the value of the business analyst role.

Course Participation Pre-Requisites:

There are no prerequisites to attend the training.

Certification Exam Pre-Requisites:

Minimum 21 hours of Professional Development in the past four years

Benefits to the Employer

  • Improved performance
  • Attract and retain high calibre staff
  • Formal training and qualification provided
  • Who should attend?
  • Business and Systems Analysts
  • Developers who need to specify requirements
  • Team Leaders
  • Project Managers
  • Software Engineers &
  • Software Managers
  • Anyone interested in the area of Business Analysis

Course Content

Session 1:1 Introduction

  • Examination and certification goals
  • Purpose of the BABOK Guide
  • What is Business Analysis
  • Who is a Business Analyst
  • Navigating the BABOK® contents and structure

Session 1:2 Business Analysis Key Concepts

  • The Business Analysis Core Concept Model
  • Key Terms
  • Requirements Classification Schema
  • Stakeholders
  • Requirements and Designs

Session 1:3 Underlying competencies of the BA

  • Analytical Thinking and Problem Solving
  • Behavioural Characteristics
  • Business knowledge
  • Communication Skills
  • Interaction Skills
  • Tools and Technology

Session 1:4 Business Analysis Planning and Monitoring

  • Introduction
  • Plan Business Analysis Approach
  • Plan Stakeholder Engagement
  • Plan Business Analysis Governance
  • Plan Business Analysis Info. Management
  • Identify Business Analysis Performance Improvements

Session 2:1 Requirements Lifecycle Management

  • Introduction
  • Trace Requirements
  • Maintain Requirements
  • Prioritize Requirements
  • Assess Requirements Changes
  • Approve Requirements

Session 2:2 Strategy Analysis

  • Introduction
  • Analyse Current State
  • Define Future State
  • Assess Risks
  • Define Change Strategy

Session 2:3 Requirements Analysis and Design Definition

  • Introduction
  • Specify and Model Requirements
  • Verify Requirements
  • Validate Requirements
  • Define Requirements Architecture
  • Define Design Options
  • Analyse Potential Value and Recommend Solution

Session 3:1 Solution Evaluation

  • Introduction
  • Measure Solution Performance
  • Analyse Performance Measures
  • Assess Solution Limitations
  • Assess Enterprise Limitations
  • Recommend Actions to Increase Solution Value

Session 3:2 Techniques

  • Discussion on specific techniques such as
  • Backlog Management, Balanced Scorecard,
  • Collaborative Games, Context Modelling,
  • Nob-Functional Requirements Analysis

Session 3:3 Perspectives

  • The Agile Perspective
  • The Business Intelligence Perspective
  • The Information Technology Perspective
  • The Business Architecture Perspective
  • The Business Process Management Perspective

Session 3:5 Mock Test 50 Questions – Discussion and Debrief

Course outline, syllabus or table of contents may be added to support your application

Training and Exam Duration

Training: 3 Days
The course format is a combination of theory, case studies, test practice and situational analysis. The participants would practice sample questions and mock exams extensively during the training.

The course material shall be issued on the first day of the course during registration.

Exam: The ECBA Certification exam is for 1 hour duration
Exam is a live web delivered exam that requires a desktop or laptop, an internet connection, and, a working webcam, and microphone.

Exam Pattern

The exam is based on multiple choice questions pattern. There are 50 multiple choice questions. Passing marks is based on the cut score using a psychometric procedure.