IREB CPRE Advanced Level – Requirements Elicitation Practitioner

1.1 The scope of elicitation and conflict resolution in Requirements Engineering

1.2 Factors relevant to the approach of planning elicitation and conflict resolution

1.3 Planning and executing requirements elicitation and conflict resolution

1.4 Process patterns

2.1 Fundamentals of requirements sources

2.2 Identify, classify, manage stakeholders

2.2.1 Identifying and selecting stakeholders as requirements sources

2.2.2 Stakeholder relationship management

2.2.3 Documentation schema for the stakeholders involved

2.2.4 The user as a special stakeholder group

2.3 Identify, classify, manage documents

2.3.1 Identifying and selecting documents as requirements sources

2.3.2 Documentation schema for the documents

2.4 Identify, classify, manage systems

2.4.1 Identifying and selecting systems as requirements sources

2.4.2 Documentation schema for systems

3.1 Gathering techniques
3.1.1 Questioning techniques
3.1.2 Observation techniques
3.1.3 Collaboration techniques
3.1.4 Artifact-based techniques
3.2 Design and idea-generating techniques
3.2.1 Brainstorming
3.2.2 Analogy techniques
3.2.3 Prototyping
3.2.4 Scenarios and storyboards
3.3 Thinking tools
3.3.1 Thinking in abstraction levels
3.3.2 Thinking in terms of problems and goals
3.3.3 Avoidance of transformation effects
3.3.4 Thinking in terms of models
3.3.5 Mind mapping
3.4 Example for structuring elicitation techniques: attributes

4.1 Conflict identification
4.2 Conflict analysis
4.3 Conflict resolution
4.4 Documentation of conflict resolution

5.1 Required skills in the areas of elicitation
5.2 Communication theory and communication models
5.3 Self-reflection on personal skills in requirements elicitation
5.4 Opportunities for personal development
5.5 Learning from previous experience