Course Category: Business Analysis
Course Duration: 2 Days
Hours: 14 Contact Hours

Processworks Sdn. Bhd. is a registered HRDF Training Provider

Course Objectives

The primary objective of this course is to provide the participants the introductory knowledge on Business Analysis and impart the skills required to become an effective Business Analyst. The two day course covers the business analysis lifecycle, the various processes to capture and define requirements and discuss the approaches towards prototyping and solutioning.

This course is based and influenced by the Business Analysis Body of Knowledge (BABOCK), version 3 syllabus published by International Institute of Business Analysis (IIBA).

Who Should Attend

This course would be beneficial for anyone interested in Business Analysis including those seeking a first time exposure to the Business Analysis discipline to experienced Business Analysis professionals seeking a refresher course. The following would find the training particularly useful:

  • Business Analyst professionals at all stages
  • Project and Program Management professionals
  • Software Development and Software Testing professionals.

Course Contents

A. Introduction
1. What is Business Analysis?
2. Who is a Business Analyst?
3. Difference between Project Manager and Business Analyst

B. Business Analysis Key Concepts
C. Underlying competencies of the BA
D. Business Analysis Planning and Monitoring
1. Develop Business Analysis Approach.
Group exercise – Brainstorming, Estimation
2. Develop Stakeholder Engagement Plan.
Group Exercise – Develop Stakeholder Engagement Strategy
3. Plan Business Analysis Information Management

E. Strategy Analysis
1. Analyze Current State
2. Define Future State
3. What is Financial Analysis?
4. Assess Risks
Group Exercise – Risk Analysis and Management
5. What is a Business Case?
6. Define Change Strategy
Group Exercise – Balance Scorecard

F. Elicitation and Collaboration
1. Elicitation approach
a. Prepare for Elicitation
Group Exercise – Elicitation Activity Plan
b. Conduct Elicitation
Group Exercise – Collaborative Games
c. Confirm Elicitation Results
d. Communicate Business Analysis Information
e. Manage Stakeholder Collaboration

Course Agenda

G. Requirements Analysis and Design Definition
1. Specify and Model Requirements
o Examples of Models
2. Verify Requirements (What it means?)
3. Validate Requirements (What it means?)
4. Define Requirements Architecture
5. Define Design Options
o Why Benchmarking and Market Analysis is used?
6. Analyze Potential Value and Recommend Solution
o How to use Decision Analysis?

H. Requirements Life Cycle Management
1. Requirements Traceability
2. What is Requirements Traceability Matrix?
3. Maintain Requirements
4. Prioritize Requirements
5. Assess Requirements Changes
o Why Impact Analysis is a must?
6. Approve Requirements

I. Solution Evaluation
1. Measure Solution Performance
o Techniques used to measure solution performance
2. Analyze Performance Measures
3. Assess Solution Limitation
4. Assess Enterprise Limitation
5. Recommend Actions to Increase Solution Value

Course Category: Business Analysis
Course Duration: 2 Days
Hours: 14 Contact Hours