Course Duration: 2 Days

Course Category: Six Sigma


14 Contact Hours

7 Alat QC dan Perlaksanaan QCC


Course Overview
This is a hands-on training program designed to impart the skill to use the 7 QC tools to solve quality problems and undertake improvement projects. Participants will also learn the Quality Control Circles (QCC) philosophy and methodology. Use of PDCA system will be emphasised.



At the end of the course, participants will be able to:

  • Explain QCC concept and its use;
  • Explain PDCA concept and relate it to 7 QC tools; and
  • Collect and analyse data using the 7 QC tools.


Who should Attend
QCC Team Leaders, QCC Team Members, QCC Facilitators, Production/QC and QA personnel and Technicians from Operator level to Supervisory level.



Day 1


Konsep Asas QCC

  • Maksud kualiti
  • Kawalan dan peningkatan kualiti
  • Asal-usul QCC
  • Amalan QCC


  • Kaedah PDCA
  • Faedah PDCA
  • QCC dan PDCA
  • 7 alat QC dan PDCA


  • Konsep
  • Cara penggunaan
  • Faedah

Carta Pareto (Pareto Chart)

  • Konsep
  • Cara penggunaan
  • Faedah

Rajah Tulang Ikan (Fish-Bone Chart)

  • Konsep
  • Cara penggunaan
  • Faedah

Day 2


Carta Kekerapan (Histogram)

  • Konsep
  • Cara penggunaan
  • Faedah

Carta Kawalan (Control Chart)

  • Konsep
  • Cara penggunaan
  • Faedah

Graf Serakan (Scatter Chart)

  • Konsep
  • Cara penggunaan
  • Faedah

Analisa Berlapisan (Stratification)

  • Konsep
  • Cara penggunaan
  • Faedah

Pelaksanaan QCC

  • Punca kegagalan
  • Pelaksanaan yang berkesan


The course would be conducted in Malay.

Available Funding Support
Malaysia Only

HRDF Logo_02This course is HRDF SBL & HRDF SBL Khas Approved

Leave a Reply

Your email address will not be published. Required fields are marked *

PMI, PMP, PMBOK, CAPM, PMI-ACP and the Registered Education Provider logo are registered marks of the Project Management Institute, Inc.
CMMI®, Capability Maturity Model®, Capability Maturity Modeling®, CMM®, PCMM® and Carnegie Mellon® are registered in the US Patent and Trademark Office by Carnegie Mellon University.
ISTQB® is a Registered Trade Mark of the International Software Testing Qualifications Board.
IIBA®, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional, Certification of Competency in Business Analysis, Endorsed Education Provider, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis.
The APMG-International Agile Project Management, AgilePM and Swirl Device logos are trademarks of The APM Group Limited.
PRINCE2®, ITIL®, IT Infrastructure Library®, and MSP® are registered trademarks of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited.
The ITIL Licensed Affiliate logo is a trademark of AXELOS Limited.
SCRUM Alliance REP SM is a service mark of Scrum Alliance, Inc.