Course Duration: 5 Days

Course Category: Business Analysis & Requirements Engineering


35 PDUs (Professional Development Units)
35 PD Hours / CDUs (Professional Development Hours / Capability Development Units)

Certified Business Analysis Professional (CBAP®) Preparation Program


Background and Objectives
This five day course is designed to provide an in-depth analysis of the Business Analysis Body of Knowledge (BABOK), Version 3.0. BABOK is commonly referred to as the BABOK Guide and is published by International Institute of Business Analysis (IIBA).
The BABOK is the collection of knowledge, activities, methodologies and practices in the Business Analysis (BA) discipline. BABOK offers comprehensive advice to Business and Systems Analysts on the critical skills and the proficiencies that are required for the Business Analysis profession. The BABOK Guide also serves as a reference guide for professional knowledge relating to business analysis and is the default syllabus for the CBAP certification.
Upon completion of this course, participants would be able to:
  • Gain a good understanding of the principles and activities described in the six knowledge areas of BABOK
  • Understand the definition and terminology specified in the BABOK
  • Apply techniques specified in the BABOK
  • Take the CBAP examination subject to fulfilment of the eligibility criteria.
  • Processworks is an Endorsed Education Provider (EEP) of IIBA. This course is endorsed by IIBA and earns the attendees 35 Professional Development Hours.
What is the CBAP Certification?
The Certified Business Analysis Professional (CBAP) credential is for the experienced business analysis professional. This certification requires professionals to demonstrate approximately six years of practitioner experience in the Business Analysis function. A considerable exposure to a minimum of four knowledge areas out of a total of six areas defined in the BABOK Guide is required.


What is International Institute of Business Analysis (IIBA)?
IIBA is the independent non-profit professional association for the growing field of business analysis. IIBAs goal is to create greater awareness of the BA profession and recognition of the value of the business analyst role.
More information on IIBA can be viewed at 
Source: IIBA website



Course Participation Pre-Requisites:


There are no prerequisites to attend the training.


Certification Exam Pre-Requisites:


To earn the CBAP designation, applicants must meet the following criteria:

  • Minimum 7500 hours of BA work experience aligned with the BABOK Guide in the last 10 years
  • Minimum 900 hours in four of the six knowledge areas
  • Minimum 21 hours of Professional Development in the past four years
  • Two references from a career manager, client or CBAP recipient
  • Signed Code of Conduct 
Benefits to the Employer
  • Improved performance
  • Attract and retain high calibre staff
  • Formal training and qualification provided
Who should attend?
  • Business and Systems Analysts
  • Developers who need to specify requirements
  • Team Leaders
  • Project Managers
  • Software Engineers &
  • Software Managers
Training and Exam Duration

Training: 5 Days


The course format is a combination of theory, case studies, test practice and situational analysis. The participants would practice sample questions and mock exams extensively during the training.


The course material shall be issued on the first day of the course during registration.


Exam: The CBAP Certification exam is for 3.5 hour duration


This computer based exam is scheduled at an external test centre close to your location


Exam Pattern


The exam is based on multiple choice questions pattern. There are 150 multiple choice questions. Passing marks is based on the cut score using a psychometric procedure.


Result and Certificate


The candidates’ exam results will be notified immediately on screen once they have submitted their computer based exam.


The candidates will receive an email from IIBA on when can they expect to receive their certificate kit through mail.

Course Outline

Day 1



  • Examination and certification goals
  • Purpose of the BABOK Guide
  • What is Business Analysis
  • Who is a Business Analyst
  • Navigating the BABOK® contents and structure

Business Analysis Key Concepts

  • The Business Analysis Core Concept Model
  • Key Terms
  • Requirements Classification Schema
  • Stakeholders
  • Requirements and Designs

Underlying competencies of the BA

  • Analytical Thinking and Problem Solving
  • Behavioural Characteristics
  • Business knowledge
  • Communication Skills
  • Interaction Skills
  • Tools and Technology

Practice Questions on Underlying Competencies


Business Analysis Planning and Monitoring

  • Introduction
  • Plan Business Analysis Approach
  • Plan Stakeholder Engagement
  • Plan Business Analysis Governance
  • Plan Business Analysis Info. Management
  • Identify Business Analysis Performance Improvements

Practice test

Day 2


Elicitation and Collaboration

  • Introduction
  • Prepare for Elicitation
  • Conduct Elicitation
  • Confirm Elicitation Results
  • Communicate Business Analysis Information
  • Manage Stakeholder Collaboration

Practice test

Requirements Lifecycle Management

  • Introduction
  • Trace Requirements
  • Maintain Requirements  
  • Prioritize Requirements
  • Assess Requirements Changes
  • Approve Requirements

Practice test


Day 3


Strategy Analysis

  • Introduction
  • Analyse Current State
  • Define Future State
  • Assess Risks
  • Define Change Strategy

Practice test


Requirements Analysis and Design Definition

  • Introduction
  • Specify and Model Requirements
  • Verify Requirements
  • Validate Requirements
  • Define Requirements Architecture
  • Define Design Options
  • Analyse Potential Value and Recommend Soln.

Practice test


Day 4


Solution Evaluation

  • Introduction
  • Measure Solution Performance
  • Analyse Performance Measures
  • Assess Solution Limitations
  • Assess Enterprise Limitations
  • Recommend Actions to Increase Soln. Value

Practice test



  • Discussion on specific techniques such as
  • Backlog Management, Balanced Scorecard,
  • Collaborative Games, Context Modelling,
  • Nob-Functional Requirements Analysis,
  • Observation, etc.

Stepping through the CBAP application process

  • Meeting experience and education requirements
  • Writing key sections of the application


Day 5



  • The Agile Perspective
  • The Business Intelligence Perspective
  • The Information Technology Perspective
  • The Business Architecture Perspective
  • The Business Process Management Perspective

Practice test

Discussion and Debrief of the Mock Practice Exam


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