This one-day course is designed to plan and implement an Internal Audit program in an organization. The course commences with a brief introduction to quality fundamentals (ice-breaker) and a very brief overview of the popular quality models adopted by Information Technology and Software units, viz. ISO 9001:2000 and CMMI-Dev V1.2

The different types of audit, management of audits and the skills needed to effectively conduct internal audits are covered. The stages of an internal compliance audit are discussed in relative details, with stress on practical implementation of the concepts.

This course shall help an organization and professionals to accustom themselves with practices and principles of internal audits, thereby contributing to process improvement using audits and closure of non-conformance action items effectively.

• Familiarize with the audit process
• Understanding how to plan and conduct an internal audit program
• Prepare potential internal auditors in an organization

The following topics would be covered in the one day workshop with some exercises to understand the concepts.

• Introduction
• Quality Fundamentals (with brief introduction to Quality Models)
• Audit Definitions and Types
• Audit Planning
• Conduct of Audit
• Audit Preparation
• The Opening Meeting
• Audit Investigation
• Audit Report and NCR
• Corrective Action Monitoring
• Closing Meeting
• Review and Conclusion

Note: Limited coverage of case study based on real-life scenario would be attempted in the one day workshop.