Email to a Friend | Print this Page View Course Schedule | Back To Course Outlines     CERTIFIED SOFTWARE QUALITY ANALYST (CSQA) CERTIFICATION TRAINING   3 Days Course Certified Software Quality Analyst (CSQA) Certification Training       Register Now     Certification Overview Acquiring the designation of Certified Software Quality Analyst (CSQA) indicates a professional level of competence in the principles and practices of quality assurance in the IT profession. CSQAs become members of a recognized professional group and receive recognition of their competence by business and professional associates, potentially more rapid career advancement, and greater acceptance in the role as advisor to management.   There are more than 35,000 IT professionals who are CSQA certified in 43 countries.       Certification Exam The certification is achieved through a four hour exam made up for four sections; two parts multiple choice and two parts essay and short answer.   The two multiple choice parts are required to be completed in 45 minutes and the two essay and short answer parts are required to be completed in one hour and fifteen minutes each.   There is a ten minute break between each session.   The passing mark is 75% in each of the four papers.   The exam shall be scheduled at a Prometric Centre close to your location (www.prometric.com).       Who Should Attend Project Managers, Project Leaders Software Professionals & Process Engineers with 2+yrs exp. Directors, Senior Management professionals Quality & Testing Professionals with 2+yrs exp.       Course Agenda Day 1   1. Quality Principles and Concepts Vocabulary of Quality The Different Views of Quality Quality Concepts and Practices Quality Control and Quality Assurance Quality Pioneers Approach to Quality 2. Quality Leadership Leadership Concepts Quality Management Infrastructure Quality Environment 3. Quality Baselines Quality Baseline Concepts Methods Used for Establishing Baselines Model and Assessment Fundamentals Industry Quality Models Lunch Break   Practice Test - Skill Category 1 Practice Test - Skill Category 2 Practice Test - Skill Category 3   Q & A and Discussions   Day 2   4. Quality Assurance Establishing a Function to Promote and Manage Quality Quality Tools Process Deployment Internal Auditing and Quality Assurance 5. Quality Planning Planning Concepts Integrating Business and Quality Planning Prerequisites to Quality Planning The Planning Process Planning to Mature IT Work Processes 6. Define, Build, Implement and Improve Work Processes Process Management Concepts Process Management Processes Lunch Break   Practice Test - Skill Category 4 Practice Test - Skill Category 5 Practice Test - Skill Category 6   Q & A and Discussions   Day 3   7. Quality Control Practices Testing Concepts Developing Testing Methodologies Verification and Validation Methods Software Change Control Defect Management 8. Metrics and Measurement Measurement Concepts Measurement in Software Variation and Process Capability Risk Management Implementing a Measurement Program 9. Internal Control and Security Principles and Concepts of Internal Control Environmental or General Controls Transaction Processing Controls The Quality Professionals Responsibility Risk and Internal Control Models Building Internal Controls Building Adequate Security 10. Outsourcing, COTS and Contracting Quality Quality and Outside Software Selecting COTS Software Selecting Software Developed by Outside Organizations Contracting for Software Developed by Outside Organizations Operating for Software Developed by Outside Organizations Lunch Break   Practice Test - Skill Category 7 Practice Test - Skill Category 8 Practice Test - Skill Category 9 Practice Test - Skill Category 10   Q & A and Discussions         Register Now