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Project Management in Global Delivery Model – Challenges and Opportunities

 

Project Management in Global Delivery Model – Challenges and Opportunities
Presented by Somesh Gupta, Infosys Technologies Limited, India
One Day Tutorial on April 23rd, 2009
Tutorial Code: 401F

 

7 PDUs [7 Professional Development Unit]
Tutorial Timings 09.00 AM to 5.00 PM
Tutorial Venue: Hotel Concorde Kuala Lumpur

 

Brief Profile: Somesh Gupta, Delivery Manager - Banking & Capital Markets, Infosys Technologies Limited, India

 

Somesh has over 14 years of experience in IT industry and is currently a Delivery Manager with Infosys Technologies Limited. Somesh is a member of PMI, USA and has extensive experience of managing mid to large sized projects using Infosys’ Global Delivery Model.

 

 

Somesh’ss detailed profile is below the tutorial outline.

 

Project Management in Global Delivery Model – Challenges and Opportunities: Tutorial Outline

 

Abstract:

 

The tutorial focuses on preparing the audience on how to manage a project in the Global Delivery Model (GDM). It starts with the definition of GDM and compares this paradigm with the traditional model, and then describes in detail the areas that are different in GDM and need special attention.

 

The tutorial covers in detail how the five project management process groups of initiating, planning, executing, monitoring and controlling, and closing are different in a GDM environment as opposed to the traditional model and provides tips and tricks to manage these processes in a GDM engagement.

 

The flow of the tutorial then moves on to the 9 Knowledge Areas of Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Procurement Management, and Integration Management. It covers how GDM impacts a project in these areas and what a project manager can do to be effective in each of these areas while managing a GDM project. This section lays special emphasis on Risk Management (since that is the biggest area of concern to all the stakeholders while considering a GDM engagement).

 

The tutorial is interactive (elicits active participation from the audience) and has real-life case studies to explain the most important points.

 

The key takeaways from the tutorial include ‘understanding of the unique challenges faced by a Project Manager (PM) of a GDM Engagement’ and how the PM can turn these into opportunities.

 

Who Should Attend 

 

  • Project Coordinators

  • Project Leaders

  • Project Managers

  • Program Managers

  • Senior Managers

  • Professionals who are interested in how to manage a project in the Global Delivery Model (GDM).

 

Tutorial Outline

 

Traditional Outsourcing Model

 

  • Traditional Outsourcing Model

  • Shifts Challenging the Traditional Model

 

Global Delivery Model

 

  • Definition

  • Implications

  • Why GDM

  • When to GDM and When not to GDM

 

Global Delivery Model Flavours

 

  • Different flavours of GDM

  • Pro’s and Con’s of different flavors

 

Impact of GDM

 

  • Project Life Cycle

  • Changes due to GDM

 

PM & GDM

 

  • Overview of how GDM impacts a Project

 

GDM and Project Process Groups


Impact of GDM on:

 

  • Initiation

  • Planning

  • Executing

  • Monitoring & Controlling

  • Closing

Project Processes in GDM:

 

  • Tips and Tricks

  • Pitfalls to avoid

 

Procurement Management

 

  • How Procurement Mgmt is important in GDM and what to watch out for

  • The Vendor Relationship Management Structure

 

Scope Management

 

  • What to in-source

  • What to out-source in a near-shore location

  • What to offshore

  • Tips & Tricks

 

Time Management

 

  • How GDM impacts project time-lines

  • Where you gain time and where you lose

  • Tips & Tricks to manage the time-lines of a GDM project

 

Cost Management

 

  • How to optimize cost by adopting GDM

  • What components of a project are likely to cost you more in a GDM engagement

  • Where you cannot cut corners

 

Quality Management

 

  • How GDM impacts quality of deliverables

  • What checks and balances you need to put in place to ensure better quality

  • Cost of Quality

 

Human Resource Management

 

  • Involvement needed from the Project Manager for choosing the team

  • How to manage virtual teams

  • Tips and Tricks for People Mgmt in a GDM project

 

Communications Management

 

  • Importance of Communication in GDM

  • Means of Communication

  • Do’s and Don’ts of GDM Communication

 

Integration Management

 

  • How it all fits together

  • The critical success factors of a GDM project

 

Knowledge Management

 

  • Importance of KM in GDM

  • Tips & Tricks for KM

 

Risk Management

 

  • How GDM impacts the triple constraints (scope, schedule and cost)

  • What are additional risks in a GDM engagement

  • How risk modeling in GDM is different than risk modeling in the traditional model

  • How to manage GDM specific risks

    •  

    Presenter Profile

     

    Somesh Gupta, Delivery Manager - Banking & Capital Markets, Infosys Technologies Limited, India

     

    Somesh has over 14 years of experience in IT industry and is currently a Delivery Manager with Infosys Technologies Limited. Somesh is a member of PMI, USA and has extensive experience of managing mid to large sized projects using Infosys’ Global Delivery Model. He has led various kinds of projects (development, re-engineering and package implementation) across Financial Services and Retail domains. He is based out of Bangalore, India.

     

    Somesh is an MBA from one of the top business schools in India and has an engineering degree in Electrical Engineering. He is a National Talent Scholar and has several industry certifications including CIOBS and NCFM to his credit.