Choosing the Quality Management System is the simple step, now you have to design new processes or refine your current process to incorporate the best practices from your organization’s chosen model (CMMI, ISO9000 etc). How do you go about it so that the processes you develop will create value and improve productivity, quality and cycle time? How do you ensure that the processes will be used and can be continually improved to address ever-increasing demand for better performance?

In this 2 day workshop, participants will understand the major approaches to process improvement. Learn how to characterize their current practice so that they can perform analysis to determine if it is capable of meeting its process performance requirements and achieve business goals. Before designing new processes, you will explore and uncover your process design requirements. Design methods will then be presented and you will practice using them to create new processes to improve its capability. You will be given the opportunity to discover a method that is suitable for your organization’s environment. To complete the improvement cycle, you will first learn how to pilot new processes to ensure that they are able to achieve the performance you expect. You will then learn how to deploy processes efficiently and effectively across the organization