Course Duration: 2 Days

Course Category: Soft Skills Training

 

14 Contact Hours

Effective Business Writing Skills

 

Workshop Overview Effective written communication is essential for anyone who wishes to excel in today’s competitive business environment. The two day course on Effective Business Writing is a proven program that will help you meet that challenge.  This workshop is divided into four modules, each outlining key requirements for good writing: clear and concise style, knowledge of grammar and structure, appropriate formats for various forms of business writing and basic fundamentals of written business communication.  

The workshop equips participants who have basic to intermediate writing proficiency with skills in projecting the right image, choosing the language best suited to the reader, writing succinct write-ups, reports, and e-mail messages.

 

Learning Outcomes Upon completion of this program, participants should be able to:

  • ANALYSE business situations to structure an appropriate written response
  • DEMONSTRATE self-confidence to write improved work documents
  • WRITE concisely, yet clearly so that the reader does not misunderstand
  • CHOOSE appropriate vocabulary to express meaning
  • SELECT appropriate tenses to express timeframe accurately
Who Should Attend?

The course level is basic and elementary.

This course is suitable for anyone who wishes to improve his or her business writing skills.

 

Workshop Outline Module 1: Demystifying Grammar Rules

  • Simple Present
  • Present Continuous
  • Simple Past
  • Past Continuous
  • Present Perfect
  • Simple Future: will, going to, shall

Module 2: Minding your Word Choice, Punctuation & Spelling

  • Punctuation
  • Spelling: American vs British English
  • Standard English vs ‘Manglish’
  • Vocabulary: choosing the right words to express the correct meaning

Module 3: Writing to Express, Not Impress
 

  • Understanding common purposes of writing
  • Writing as a Reader, not a Writer
  • Overcoming problems in business and technical writing
  • Pre-Writing Techniques: brainstorming for ideas
  • The importance of Conciseness, Brevity and Accuracy in writing    
  • Parallelism in writing

Module 4: Reports & Emails
    

  • Style and usage in reports (exercise and discussion)
  • Plan of action for report writing
  • Structuring the report
  • Format and layout
  • Using the Active Voice in e-mails
  • Setting the Right Tone
  • Dodging Conversational Pitfalls
  • Watch Your Cyber language
  • Writing with tact and diplomacy
  • To use emoticons or not?
  • Ending your e-mail professionally
  • Reviewing Netiquette Guidelines
  • Reviewing Sample E-mail Message

Methodology

There are four modules that would be covered to introduce the basic skills required in business writing.  The following areas would be covered in depth:

 

  • Knowing the Purpose of Writing and Choosing the Suitable Approach
  • Grammar
  • Structuring, Organizing and Composing Sentences and Paragraphs
  • Writing Business Report
  • Writing effective E-mail Message

The course is supported through case studies and exercises.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong> <font color="" face="" size=""> <span style="">

PMI, PMP, PMBOK, CAPM, PMI-ACP and the Registered Education Provider logo are registered marks of the Project Management Institute, Inc.
CMMI®, Capability Maturity Model®, Capability Maturity Modeling®, CMM®, PCMM® and Carnegie Mellon® are registered in the US Patent and Trademark Office by Carnegie Mellon University.
ISTQB® is a Registered Trade Mark of the International Software Testing Qualifications Board.
IIBA®, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional, Certification of Competency in Business Analysis, Endorsed Education Provider, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis.
The APMG-International Agile Project Management, AgilePM and Swirl Device logos are trademarks of The APM Group Limited.
PRINCE2®, ITIL®, IT Infrastructure Library®, and MSP® are registered trademarks of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited.
The ITIL Licensed Affiliate logo is a trademark of AXELOS Limited.
SCRUM Alliance REP SM is a service mark of Scrum Alliance, Inc.